We pride ourselves on always delivering an exceptional service for our customers. These testimonials highlight the professionalism and high standard of work we always apply to every single service we provide.
Testimonials
I just want to say thank you for the refreshing customer service we receive. We have been a customer with Environmental Solutions for less than a year, and the service so far has been consistently efficient, thanks to the office staff – Gareth, Rob, and Eunice – as well as the friendly staff who collect our secure shredding and recycling. When I phone with a problem or question, I always receive a response with a ‘customer comes first’ attitude. I just want to say thank you.
Peggy Oxley, Compliance Manager, Cornflower Ltd
I have only used the service once when I was having a big clear out and needed a lot of shredding (I am the proverbial one man band working from a home office) but it was very efficient and cost effective and I got my needed certificate of destruction. When I need to dispose of more documents I will come back to you as being local it is very convenient to be able to arrange to pop in whilst I am out and about.
Julian Sunley, Financial Advisors
We are very happy with your service! All your staff who we meet here are always friendly and polite. Thanks for providing a great service.
Anna Overend, Office Administrator, A leading Technology Company
I cannot fault the service we have received from Environmental Solutions. A quote was provided quickly, the member of staff who collected the paperwork was polite and helpful. Everything was taken away swiftly and the certificate was emailed straight through. Very happy with the service we received and would definitely use you again, and recommend to others.
Alison Denton, Marketing Assistant, A Digital Marketing Company
We find Environmental Solutions to be excellent. We create confidential waste; they come along and take it away. Which is what we want.
Jack Cooper, Head of HR, A Card Processing Company
We are really happy with the service provided by ESWM. We have always received a friendly and efficient service. The team is quick to pick up our shredding and paper recycling when we have asked. I would highly recommend your company to anyone looking into confidential shredding and paper recycling services.
Naomi Guild, Office Administrator, Human Resources Specialists
Environmental Solutions provide me with an excellent and efficient service. I am right behind their environmental policies, which I know they believe in. The staff are friendly and helpful, nothing is too much trouble. Life would be easier if other companies took a leaf out of Environmental Solutions book.
Kay Wheatland-Clinch, Newbury Office Administrator, A Leading Technology Company
I was very impressed with the service I received, from the initial e-mail through to the prompt collection on the day arranged. I will definitely use your company again in the future. Thank you to all the staff involved.
Julia Miller, Reception & Bookings Administrator, A UK Council
I am very satisfied with the level of service that your company is providing. The guys who empty the boxes are always friendly and go round with smiles on their faces. Rob (Operations Manager) and the rest of the team are always helpful on the phone especially when it comes to ad hoc collections from our barn in Henley. I am always supportive of local companies and I’m glad that I have had the opportunity to pass on our shredding contract to you as well and the general recycling.
Samantha Fourie, Sales Support, A Luxury Holiday Provider
Having been given the job of project managing a massive clearance of old confidential material dating back to the early 1900’s I was in need of a company who could respond at the drop of a hat and were competitive in their pricing structure. ESWM at the time conveniently contacted myself and offered their services for which I found competitive and exactly what I was looking for at that time. Approximately 3 months on from my 1st collection and several collections later I cannot fault ESWM, from booking the collection in to collection itself to invoicing to proof of destruction all areas covered by ESWM the journey is flawless.
Richard Lloyd, Site Administration Manager
[We are] extremely satisfied with the waste collection that you provide. By working with us and collecting at least 3 times per week it has allowed us to avoid an onsite container that we do not have room for.
Colin Holmes, HSE, Manufacturer and Distributer
I have found the service level provided to us by Environmental Solutions to be outstanding. Along with our regular planned collections, you have been able to accommodate additional collections mainly due to our office move. The collection staff are always friendly and polite and willing to accommodate the collection of any extra confidential waste as requested.
Carol Sindle, Employee Benefits Experts
I was very happy with the service we received from your friendly and efficient staff. I was completely confident that our sensitive documents were securely shredded in compliance with the required specifications.
Steph Richardson, Office Administration Manager
I would like to thank you for the excellent service Environmental Solutions provides. The driver that we deal with is exceptional with his positive, ‘can do’ attitude. Nothing is too much trouble for him and I recall that the first time we used your company, I telephoned the office to pass on our thanks for the service he had given us which surpassed my expectations. I have already recommended your company to others and I have every confidence in doing so.
Caroline Keeble, PA to Managing Director, UK Estate Agents
The services have been great. The collection people are in and out very quickly and we receive all certificates of destruction quickly too.
Margaret Gore, Senior Administration Officer, Newbury Town Council
We have found that your Company provides proactive, friendly and professional service which has helped us maintain control of our environmental initiatives and policies.
Sue Chewter, Telecommunications Specialists
Environmental Solutions have provided a reliable and efficient service. They have always responded quickly to any requests for extra bags or booking in dates. We are very happy with the service overall.
Kirsty Turner, Business Manager, UK School
As a user of your services for disposal of various seized items with various prescribed disposal criteria I would like to say that I am 100% satisfied. On top of this your operatives are very considerate and friendly. I will be speaking to you again very soon.
Lynda Peat, West Berkshire Trading Standards
We have always been most impressed by the speed and efficiency of your Company. Your prices are currently very competitive (long may this last!) When I ring up, a collection is immediately booked for the next delivery date for our area. Your drivers come in, collect the bags and leave empty ones – always very cheerfully.
Carolyn Atkinson, Top UK Solicitors
All staff have been incredibly friendly and responsive. It has been lovely to have every pickup arrive as planned and the individual is always extremely eager to help. A very easy and efficient company to deal with.
James Collister, Cardboard Collections
Cannot fault the service in any way – from the polite and efficient confidential shredding collectors to the regular Certificate of Destruction updates, everything is 100%. Thank you for the service you perform. Whatever you are doing, keep doing it.
Linda Carpenter, PA to the Managing Director, A Leading Estate Agents
The level of service is excellent in all aspects. The collections are regular, the issuing of certificates of destruction is always timely and any additional requests (e.g. spare disposal bags) are always accepted. The one thing that really stands out is your friendly and helpful people who are a pleasure to work with. Your level of service is quite outstanding.
Gerald G Lambourne, A Leading Financial Advisory Firm
We have worked closely with your team for the past years, I would like to express my gratitude towards your efficient and consistent services. We were really pleased with all your efforts during our relocation and follow ups with maintaining the office standards time and again. I would also like to mention that I highly recommend yourselves to any other business.
Payal Choudhary, Operations Co-ordinator, A Leading Car Rental Company
The site looks great and the work was completed on time. Done exactly what I expected and could have asked for; and I would definitely use you again for a future job of this kind.
Richard Noble, Grounds and Maintenance Supervisor, A Leading International Broadcasting Company
We have recently had some WEEE wheelie bins and a Hazardous Waste bin from you. The service you provided was efficient and I was kept informed at every stage about delivery and collection. There was a slight delay for one item, but I was contacted about this in advance. You were still cheaper than the competition and there is no doubt the service was better.
Gill Suter, Didcot Health Centre
I just wanted to say that I am continually impressed by the excellent service that Environmental Solutions provides. Working in the National Health Service you need to be reassured that the information that needs to be destroyed is carried out in line with the British and European standard for destruction of confidential material and your company gives me this. It makes a pleasant change to deal with a company that takes pride in providing a first class service.
Dawne Rice, Health Records Service Manager, Portsmouth Hospitals NHS Trust
I think you are always so friendly, very willing to help, always cheerful, it’s nice if you have a friendly face around with the people you work with and you always seem to want to do whatever you can to help and that’s really good to work with.
Natalie Windell, Office Manager, Top 100 UK Law Firm
As a business in the unfortunate position to be down-sizing and making redundancies, it was a stressful and worrying time. One of our major concerns was ensuring that the hard drives from 40 PCs we no longer required, which held confidential financial data, were destroyed correctly. We were recommended Environmental Solutions from a trusted source, and the whole process was so simple and stress-free for us.
Darren Cuthbert, Office Manager, Top Claims Management Provider
Capquest have used Environmental Solutions for various services for the past eight years. They have always offered a very professional service, with a ‘customer comes first’ approach. Data protection is integral to our business given the industry we operate within. It is testament to Environmental Solutions that we at Capquest have chosen to use them for these services, and continue to do so nearly a decade on.
Gavin Bennetts, Facilities Officer, Capquest
I have been working with Fiona and Gareth at Environmental Solutions for over a year. I have found them extremely reliable, friendly and very professional, offering advice regarding recycling and always happy to meet any extra requirements I may have. Environmental Solutions offer everything I need at a competitive price and I look forward to working with them for a second year.
Tania Marshall, PA to the Chief Executive, a leading UK Communications provider
I have nothing but admiration for Environmental Solutions. We have worked with you for a few years now in a number of ways, firstly you helped us move our offices and dispose of all the accumulation of clutter that we had gathered. Gareth has also helped us with some 2nd hand computers, which for a charity is very valuable. Environmental Solutions sets the bar high and I hope others are inspired to follow.
Amanda Richards, Chief Executive, EBP West Berkshire